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2025 PG&E NEGOTIATIONS – INFORMATION & SUBMIT PROPOSALS

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CLERICAL AGREEMENT
TITLE 21
LABOR-MANAGEMENT COOPERATION
Section 21.3 Productivity Enhancement Committees

Section Date Description
LA 13-01 1/3/2013 Established a Joint Attendance Committee to monitor the use of time off and work together to improve the availability of clerical employees. This process is intended to be implemented on a pilot basis in all contact center locations for a period of 4 months beginning on 1/6/13 and will be re-evaluated at the end of that period.
LA 11-42 10/27/2011 To establish a one year uniform pilot in the Companys local offices for Office Services employees. Employees voluntarily electing to participate in the pilot will be required to wear the uniform shirts during the one-year period.
LA 08-35 4/27/2009 The Clerical language agreement of this section has been amended.
LA 07-59 11/5/2007 To offer two pilot sessions of a Smoking Cessation program.
LA 05-55 10/28/2005 Company has purchased new software, SAP, for its Payroll and HR data and processing needs. Due to its limitations and capabilities to assess contractual provisions which would be difficult or impossible to administer in SAP, the Premium Standardization Comm. was charged with this review and for making recommendations.
LA 01-49 9/25/2001 To pilot a joint Company-Union Alcohol and Drug Peer Assistance Program in Area 1.
Barg. Union Ltr. to Co. 10/27/1999 Union and Company agreed to form the following commitees: Rewrite Committee; Clerical LOP Committee; Title 200 Gas T&D Committee; Overtime Committees; Premium Standardization Committee; Working Foreman/Lead Committee; and , Switching Assignments Committee. See also 8.8 Physical.
Barg. Union Ltr. to Co. 10/27/1999 Union and Company will establish a 94-53 Communications Committee that will be chaired by the VP of Human Resources and Unions Business Manager to discuss and determine the most effective means of communicating current issues that have significant impact or interest to B.U. employees. See also 8.8 Physical.
LA R1-99-44 6/14/1999 To extend the San Jose CC pilot on Call Quality Monitoring agreed to in LA 99-12 an additional 90 days to 8/11/99. See also 19.17 and 607P.
LA R1-99-29 4/26/1999 Recommended that the Call Quality Monitoring Form and Account Information Sheet agreed to in LA 98-03 be replaced with the attached forms in this LA. The forms eliminate a number of redundant factors, combine some factors and clarify other factors. Also, in LA 99-12, agreed to a 60-day pilot that would allow CSRs to voluntarily agree to add one additional shift to the timeline for providing feedback after a CQM event. See also 19.17Cand 607P.
LA 99-12 2/8/1999 The Call Center Call Quality Monitoring 94-53 Subcommittee has proposed 2 pilots (San Jose Call Center Pilot and Feedback Pilot) that would modify the Call Quality Monitoring Guidelines agreed to in LA 98-03. See also 19.17 and 607-P.
LA R2-97-142 1/27/1998 To replace the existing Senior Service Representative Training Program and test with a revised training program and test proposed by Sr. Service Representative Technical Training Subcommittee. See also 18.17, 19.17, and Physical 607.
LA R1-98-03 1/27/1998 The Call Center 94-53 Comm. recommended that the "Call Quality Knowledge and Skills Assessment Form and Call Quality Account Information Sheet" take place the "Remote Monitoring Activity Log Sheet" attached to LA 95-153. See also 3.1, 19.17, and Physical 607.
LA 97-111 9/2/1997 To revise the structure of Title 8 Committee. Local labor-management committee will have a Customer Service committee and a Distribution committee and they are structured along the lines contained in this section and also sections 21.4, 21.6 and Physical 8.4, 8.5, 8.6.
LA R2-97-71 8/14/1997 To establish a one-year trial program for an idea award program within the Gas Supply Business Unit; such program is open to all IBEW-represented employees permanently assigned to the GSBU. See also Physical 2.1, 8.8 and 604.
LA R2-97-29 3/7/1997 The Co. and the Union will administer the Clerical Job Evaluation System (CJES). Both parties will each appoint 5 members to a Clerical Job Evaluation Job Overview Comm. which will be responsible for overseeing administration of the system. See also 21.3.
LA R1-96-76 1/10/1997 Some changes made to various CES 94-53 Committees in Customer Energy Services to improve its communication and effectiveness. Proposed new charters for CES Coordinating Comm.; Meter Reader; Call Center; Customer Field Services; Gas & Electric Construction and Maintenance; Customer Services; Re-Rate; Electric Metering; Division and General Construction Garage (Fleet); and, Materials. See also Physical 8.4 & 8.8 & Clerical 21.4.
LA 96-5 1/31/1996 Pursuant to LA 94-53 to establish a Systemwide Labor Management Committee for Benefits-related issues. See also 8.8 Physical and Benefits.
LA 95-118 9/11/1995 To modify the provisions of LA 94-64 and to continue a systemwide Call Center Labor Mgnt. Comm. and that the Credit and Collection Center continue with a local Labor-Management Committee. See also 607.
LA R1-94-84 10/25/1994 Establish a Systemwide Labor Management Committee for the Controller's Dept. See also 21.8.
LA 94-57 7/15/1994 Charter of the Labor Management Committee for the Computer and Network Operations Department (CNO).
LA R1-94-49 6/3/1994 Cancels and supersedes LA 91-71 and establish a new outline to be used for all types of employee participation programs developed by the Co. All existing agreements based on the generic employee participation will be revised to reflect the new PG&E organizational structure, if appropriate. See also Physical 8.8.
LA 93-36 5/12/1993 Establishment of Employee Participation Comm. at any telephone call center.
LA R3-91-104 12/31/1991 Agreement to continue/establish employee participation activities within Electric Supply with guidelines for establishing/running such groups; includes those issues inappropriate for study by such programs.
LA R2-91-117 12/23/1991 Agreement to develop and implement CI/EI in Golden Gate Region, with guidelines for establishing/running such program, including issues inappropriate for study by such a program.
LA 91-192 12/23/1991 Agreement to implement participation activities in General Services Department, DBU, General Office, with guidelines for appropriate/inappropriate topics for review.
LA R1-91-169 12/9/1991 Agreement to continue/establish employee participation programs in Telecommunications Department, with guidelines for make-up of committee; appropriate/inappropriate topics for review.
LA R2-91-114 11/19/1991 Agreement to continue/establish employee participation programs in San Joaquin Valley Region. Covers make-up and activities of committees, including appropriate/inappropriate topics for study by the committees.
LA R2-91-118 10/14/1991 Agreement to continue/establish employee participation programs in Gas Supply Business Unit. Guidelines for establishment of committees, as well as appropriate/ inappropriate topics for review.
LA R1-91-121 9/23/1991 Agreement to establish/continue employee participation programs in Computer Operations Department. Guidelines for establishment of committees, as well as appropriate/ inappropriate topics for study.
LA 91-153 9/23/1991 Agreement to establish/continue employee participation programs in Sacramento Valley Region. Guidelines for establishment of committees, as well as appropriate/ inappropriate topics for study. See also Physical 8.8.
LA R1-91-115 9/9/1991 Implementation of "Continuous Improvement through Employee Involvement (CI/EI) program in Mission Trail Region, excluding Coast Division. Outlines conditions for the program, including appropriate/inappropriate topics for study by the teams.
LA R1-91-116 9/9/1991 Implementation of "Continuous Improvement through Employee Involvement (CI/EI) program in Redwood Region. Outlines conditions for program, including appropriate/inappropriate topics for review by the teams.
LA R1-91-71 5/3/1991 Establishes guidelines for setting up programs involving employee participation that could improve productivity, efficiency, employee work environments, employee satisfaction. Outlines what is to be included in each agreement, and prohibits from utilization of demotion and layoff provisions due to impact on workload as direct result of efforts of such programs.
LA 91-37 3/5/1991 Implementation of Continuous Improvement through Employee Involvement (CI/EI) approach in Controller's organization. Agreement outlines structure of committees and outlines types of issues committees/teams may and may not handle.
LA 91-38 3/5/1991 Due to questions raised concerning roles and responsibilities of the Union and Company with Controller's organization proposal to implement a Continuous Improvement through Employee Involvement (CI/EI) approach (see LA 91-37, this section), approval for paid time and facilities for Union to provide information regarding Union's purpose and existence to employees. See also 2.1.
LA 87-212 10/22/1987 Union and Personnel Representatives may locally agree to temporarily suspend previous agreements to experiment with new work methods and procedures at Livermore headquarters. See Physical 8.8.
LA 87-165 8/17/1987 A generic agreement outlining conditions applicable to work efficiency experiments such as the Livermore experiment. See Physical 8.8.
Ind. Rel. Memo 5/3/1985 Guidelines for Company representatives regarding productivity enhancement committees.
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