The Company and Union agreed in Letter Agreement 22-22-PGE to specific provisions and/or
modifications to the Clerical Labor Agreement when employees designated as Hybrid, work
remotely and/or in a PG&E headquarters, as assigned.
Due to the unique work environment associated with employees assigned to Contact Center
Operations (CCO), the Company and Union have been in discussions regarding specific provisions
related to CCO and have agreed to the following: