For the second year in a row, the Sacramento Municipal Utility District had the highest consumer satisfaction rating for midsized utilities in the West, according to J.D. Power and Associates.
In its annual survey, J.D. Power gave SMUD high marks for pricing, customer services and corporate citizenship.
The study was based on interviews of more than 17,000 U.S. businesses and covered more than 90 utilities nationwide.
Local 1245 congratulates its hardworking members for making it possible for their employer to win this important recognition.